Shipping

Can I change my shipping address?
It is now too late to change the delivery address using the pledge manager. However, most of our logistics partners will send you an email to provide one l...
Sun, Jan 28, 2024 at 7:07 AM
I backed the game on Kickstarter but I did not receive my reward. What should I do?
Delivery of the the Kickstarter campaign pledges is underway and is expected to run until March 2024. Please check our Kickstarter updates [https://www.ki...
Sun, Jan 28, 2024 at 7:11 AM
A component is missing / damaged. What should I do?
Please contact us using the following form: https://the7thcitadel.seriouspoulp.com/en/after_sales/
Tue, Feb 27, 2024 at 3:01 AM